Oh No! You Gave Me What I Asked For!   5 Tips for Uncovering Expectations

Many stakeholders think once they’ve provided the vision of their solution, the project team should go away and give them what they’ve asked for. Yet they are often unhappy with the final product. This presentation provides tips and techniques for avoiding the trap of “Oh no! You gave me what I asked for.”

This presentation focuses on:

• The importance of consultative questioning
• Techniques for exploration during elicitation
• The BA as detective to uncover real needs
• How traceability helps uncover expectations
• The importance of building trust with stakeholders to the elicitation process

At the end of this presentation attendees will be able to discuss:

• 3 Common pitfalls that prevent us from uncovering expectations
• How to ask consultative questions
• At least 5 techniques for uncovering expectations

Registration Fees:

• Free for 2020 Palmetto Chapter Members  (If you have not already renewed your Chapter Membership for 2020, you may do so with the Registration Form )
• $5 Non-Members
• $20 Chapter Membership (Prorated) and Event (Joining the Chapter now, or Renewing your Chapter Membership for 2020 will allow you to receive discounted pricing for all 2020 events)

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