Meet the Instructors
2018 PALMETTO BABOK® v3 STUDY GROUP PROGRAM INSTRUCTORS:
While relying on my prominent, multi-year role on the BABOK v3 Core Team Committee, I look forward to demonstrating how this practical and useful business analysis “gold standard” handbook will prove to be invaluable for you. During my 35-year SDLC career, I have worked for several Fortune 50 corporations in the Washington, DC area, with the majority of my work performing all types of roles and utilizing various skills within this exciting and ever evolving Business Analysis field. Having established and led two corporate BA Centers of Excellence, I very much enjoy collaborating with and learning from others about their experiences, backgrounds, and tricks of the trade! With two business degrees (Penn State B.S and University of Maryland M.S.) under my belt, I have also earned the IIBA Certified Business Analysis Professional and Scrum Alliance Product Owner certifications before moving to Folly Beach last year. Outside of work, I am an accomplished sports book author and Olympics journalist (300+ articles) who has traveled all over the world with my family while meeting the world’s greatest athletes.
Business Analyst, Blue Cross Blue Shield of South Carolina
I have been employed with Blue Cross Blue Shield of South Carolina for 20 years with 14 years’ experience as a Business System Analyst in the Commercial Systems Division of Information Systems. Previously, I worked my way up in the Federal Employee Program Division of BCBSSC as a Dedicated Customer Service Representative and Claim Tester. I have an Associate Degree in Science from the University of South Carolina and obtained my CBAP certification in October 2014. I am married with two teenage sons and enjoy boating on Lake Wateree and lounging by the pool in my free time.
I have been a Business Analyst with EDENS in Columbia, SC for over 4 years. After launching a new intranet and enterprise content management platform, I continue to support application enhancements and upgrades along with other business process improvement initiatives. I relocated to SC from Grand Rapids, MI where I pursued a career in ecommerce and software implementation with a regional coffee roasting company. Projects included accounting platform development and migration, retail point-of-sale system, and a ground-up ecommerce platform. I am currently studying for my CBAP certification. I earned my Bachelor of Science in Mathematics and a Computer Science programming certificate from Frostburg State University located in western Maryland. In my free time, I enjoy spending time with my husband and two sons who love to bike, play soccer and be in the water.
Business Analyst, SC Dept of Health and Environmental Control
I am currently a contract Business Analyst at SC Dept of Health and Environmental Control, working for the IT Governance Officer. Previously, I was a Business Analyst/Business Solutions Consultant/Implementation Consultant for several software companies covering document management, electronic workflows, data protection and change management software. I am retired from the US Navy Reserve after spending a year supporting the US Army during Operation Enduring Freedom and Operation Iraqi Freedom. I have over 15 years’ experience in IT Operations prior to consulting. I enjoy spending time with my wife and, when possible, with my two grown children.
I have 19 years (Land O’Lakes Inc. and Advantek Inc.) of JD Edwards software experience including requirements gathering, process design, configuration, testing, cutover, and post go-live support on large scale implementation projects and smaller enhancement efforts. My ERP experience includes Sales Order Management, Advanced Pricing, Advanced Preferences, Agreement Management, Inventory, and Purchase Order Management modules. I also possess expertise in JDE Security and Segregation of Duties Analyst (SOX). My background includes 10+ years of mentoring, training, and evaluating IT staff. In addition, I have developed curriculum and taught classes for both JDE and Business Analysis boot camps.
As Vice Chair of the Board of Directors of the International Institute of Business Analysis (IIBA) and a BA consultant, I combine my entrepreneurial experience with my love of business analysis to promote the development of the business analysis profession. During my career I co-founded two successful companies and worked in varied industries including manufacturing, financial services, and software development. I have written numerous books, articles, and training courses aimed at helping professionals enhance their analysis skills. In 2010, I was named the Small Business Woman of the Year by the Georgia Women in Technology.
Meet the Facilitator:
I am an Independent Business Owner with a history of working as a Senior Business Analyst in the insurance industry for over 20 years. My specialties are in the areas of policy, claims and billing system support, customer training, account management, development of business requirements, specifications and test planning.
Prior to the insurance industry, I received an Associate degree in Commercial Education, worked in Banking for over 10 years, and have held a South Carolina Real Estate License since 1995. However, my most coveted accomplishment is the Certified Business Analyst Professional (CBAP) designation in 2014.
I live on beautiful Lake Murray with my husband and 14 year old Cocker Spaniel. In my spare time, I enjoy our 12 grandchildren and boating.